Satao's Keeper


Frequently Asked Questions


Shipping

What happens if my order gets lost?

Please contact sataoskeeper@gmail.com for any lost orders, and we will try and resolve the issue as fast a possible. 

Where do you ship to?

Currently we only ship within the united states.  We are working on international shipping. Please bare with us in the mean time.  

Orders

How do I track my order? 

Once your order has been completed we will send you an email with confirmation and the tracking number.

How do I cancel my order? 

You may not cancel your order after it has been shipped.

Who should I contact if I have a problem with my order? 

Please contact us via email for fastest response, Sataoskeeper@gmail.com.